Exchange / Refund Policy
# Refund Policy
## RETURNS
At Fearxwear, we want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return within **7 days** of receiving your order.
To be eligible for a return:
* Item must be unused and in original condition
* Item must be in original packaging
* Proof of purchase (order number or receipt) is required
We do not accept returns for:
* Used or damaged items (not caused by us)
* Items returned after 7 days
* Clearance or sale items (if applicable)
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## EXCHANGES
We only replace items if they are:
* Defective
* Damaged
* Wrong size sent by us
To request an exchange, contact us with:
* Order number
* Product photo
* Issue description
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## REFUNDS
Once we receive and inspect your returned item:
* We will notify you about approval or rejection
* If approved, refund will be processed within **5-7 working days**
* Refund will be issued to the original payment method
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## LATE OR MISSING REFUNDS
If you haven’t received your refund yet:
1. Check your bank account
2. Contact your bank/payment provider
3. Processing time may take a few days
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## SHIPPING RETURNS
Customers are responsible for return shipping costs unless:
* Wrong item was sent
* Damaged item received
Shipping costs are non-refundable.
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## NON-RETURNABLE ITEMS
The following items cannot be returned:
- Gift cards (if applicable)
* Worn clothing
* Customized items
Note: Sale items with 30% or more discount, cannot be returned, exchanged or refunded
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## CONTACT INFORMATION
For return or refund requests, contact us:
Fearxwear
Email: fearxwearofficial@gmail.com
Location: Faisalabad, Pakistan
Phone: +92 3157469726